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Online Learning

Online Learning Student Support Form

Prior to filling out this form, please make sure you have tried to log in by following the proper procedure. Read the procedure.

If you have forgotten your password, fill out the online form on the Lost Password page that will reset your password. Be aware that you have to type your first and last name in with all uppercased letters on the Lost Password page because that's how they appear in Blackboard.  


My Contact Information (all fields required):

"W" number :  
Phone Number:


My question is related to the following course information:

All fields required, but if you're not sure, just complete to the best of your knowledge or type in "don't know"):

  (ex. ENG 4)
  (ex. 34268)
Semester: (ex. Fall 2010)
(ex. Lee)
Yes   No
Yes   No

 

I need help with or have a question about:

(please provide details below)

(Did you try the "Forgot Password" link?)

(provide details below)

(provide details below)

If a problem within Blackboard, answer the following:

Computer Platform:

Operating System:

Browser:

  • If you received an error message, try to copy/paste into the text box below.
  • If a problem with a quiz/test/assignment, which one? Be sure to contact your instructor as well.

The more details you can provide us, the better!

Prior to clicking the Submit button below, you need to enter the code shown in the image:

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Online Learning

Instructional Technology Student Support
925.424.1142

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Page last modified: January 06, 2010