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Technology Department
Technology Department Banner.
  1. Las Positas College
  2. Technology Department
  3. Software Standards

Technology Department

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  • Current Software Standards
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Software Standards

This page lists standard software configurations for computers at the Las Positas Campus.

ALL software must be installed by the Technology Department following licensing guidelines.

Software configurations for classroom computers is determined by the instructional needs of the faculty and departments that oversee those areas.  Student computer labs are re-imaged during semester recess as needed.  Anticipated software updates should be requested through ServiceNow at least 4 weeks before the end of the previous semester. 

  • Log into ServiceNow
  • Select - Request Service
  • Select - Request for Software/ Computer Lab or Instructional Computers
  • Complete the required fields and Submit

 

Adobe Cloud products such as Acrobat and Creative Suite are available to employees by request through ServiceNow.

  • Log into ServiceNow 
  • Select - Request Service
  • Select - Install Software for Office Computer
  • Complete the required fields and Submit

New Standard Software Installed on New Computers (administrative)

  • Windows 10
  • Microsoft Office 2016 Pro
  • Acrobat Pro DC
  • Java
  • Silverlight
  • Outlook 2016
  • Symantec Endpoint
  • Chrome
  • Firefox
  • Flash Player
  • Shockwave
  • Java

Other software may be added as needed with proper authorization.

Standard Software Installed New Computers Faculty PC's

  • Windows 10
  • Microsoft Office 2016 Pro
  • Acrobat Pro DC
  • Outlook 2016
  • Symantec EndPoint
  • Silverlight
  • Chrome
  • Firefox
  • Flash Player
  • Shockwave
  • Java

Other software may be added as needed with proper authorization.

Standard Software Installed New PC's (Labs)

  • Windows 10
  • Microsoft Office 2016 Pro
  • Acrobat Reader DC
  • Symantec EndPoint
  • Java
  • Chrome
  • Firefox
  • Silverlight
  • Flash Player
  • Shockwave

Standard Mac Platform New (Faculty)

  • Mac OS 10.12
  • Office 2016
  • Adobe Reader
  • Firefox
  • Chrome
  • Symantec Anti-virus 11

Other software may be added as needed with proper authorization.

LPC Technology Help Desk

  (925) 424-1660

Hours:
Mon thru Thurs: 7:00 am - 10:00 pm
Fri: 7:00 am - 6:00 pm
Place a ServiceNow Request

District ITS Help Desk

  (925) 424-1715 
Place a ServiceNow Request

  • Outlook Resources

ClassWeb / Zone Help Desk

  (925) 424-1710

  • Class-Web Home

Distance Education / Canvas Help Desk

  (925) 424-1144

  • Online Learning
Las Positas College

3000 Campus Hill Drive
Livermore, CA 94551
(925) 424-1000

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Chabot-Las Positas Community College District
7600 Dublin Boulevard, 3rd Floor
Dublin, CA 94568
(925) 485-5208
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25555 Hesperian Boulevard
Hayward, CA 94545
(510) 723-6600
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