Resource Navigation Services
Our Resource Navigation Service provides personalized, one-on-one assistance for students navigating essential resource barriers that can impact overall wellness and academic success.
What is Resource Navigation?
Resource Navigation is a 1:1 confidential support service where a Basic Needs staff member will:
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Listen to what you’re experiencing and what you need
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Help you identify options
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Connect you to the right offices and programs
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Help you understand what documents may be needed (if any)
- Support you with referrals and follow-up
Together, we will assess your situation and connect you to a tailored network of both campus and community resources. These resources are designed to support your access to food, stable housing, transportation, technology, and hygiene products, and, mental health services.
Important note: We can help you apply and gather resources, but we do not determine eligibility for public benefits.
Ways to Reach Us
Fill Out Our Form Online
Use our online Assistance Request Form to connect with our team for Basic Needs support. This is the fastest way to request assistance.
Basic Needs Assistance Form
In the form, you can let us know what you need help with, which includes:
- CalFresh application help or questions
- Food support (Mini Market / pantry resources)
- Housing support and resource navigation
- Emergency resources and referrals
- And other situations where you are not sure what support fits. Describe what you need, and we will either help you figure out the next step or refer you to the right resource.
What to expect: After you submit the form, a staff member will follow up by email (and/or phone if you request it) with next steps and any documents or information needed.
Reach Out Directly to Our Team
If you prefer to contact us directly, you can email our team and we will respond as soon as we can.
Email: lpc-basicneeds@laspositascollege.edu
Please include your full name, student ID, and a brief message about what kind of support you are looking for.
In-Person Visit During Office Hours
You are welcome to stop by during our office hours for support. We can answer questions, help you get started with services, and connect you to resources.
Our office is in a space with other services, so it can feel busy or overwhelming at times. That is completely okay. If you are feeling unsure, need a quieter moment, or want to take things step by step, just let us know and we will do our best to accommodate you.
When you arrive, feel free to check in at the reception desk on the left side as you enter the student welcome center.
Location and hours:
Student Life Welcome Center
Building 1600, 1st Floor Room 1643A
Monday 10:00 am – 4:00 pm
Tuesday 10:00 am – 4:00 pm
Wednesday 10:00 am – 4:00 pm
Thursday 10:00 am – 4:00 pm
Friday 10:00 am – 12:00 pm
If you need an accommodation (accessibility support, interpretation, or another format), let us know and we will do our best to support you.
What to expect after you reach out
We Follow Up
A staff member will respond to your request and help
schedule a time to connect.
1:1 Meeting
We will talk through your situation and what type of support would be most helpful.
Resource Plan and Referrals
You’ll leave with a clear set of next steps, links, and referrals.
Confidentiality
Resource Navigation is meant to be supportive, private, and student-centered. We will not share your information without your consent, except in situations involving immediate safety concerns.
If You Need Immediate Help
Important Notice: We are not an emergency service or a clinical therapy service. If you are experiencing an immediate housing, food, or safety crisis outside of our business hours, please contact the following.
For immediate, urgent crises:
- Life-threatening emergencies, psychiatric crisis or immediate safety concerns, Call 911 OR the 24-hour Crisis Support Services of Alameda County at 1-800-309-2131
- Call or text 988 (Suicide & Crisis Lifeline)
- National Suicide Prevention Lifeline: (800) 273-8255
- Text "COURAGE" to 741741
- Contact Campus Police/Security (24/7): 925-424-1690
- LPC Student Health & Counseling Services: 925-424-1830
During our regular business hours, we can help connect you to urgent resources for housing, food, and other essential needs.
