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Online Proctoring Student Guides

Some LPC instructors use secure online exam proctoring tools like Proctorio or Respondus to support the academic integrity of assessments. These tools integrate with Canvas and other publisher tools and may limit and/or record your actions during exams. There is no cost to students to use these tools.

Instructors typically notify students know when they'll be using secure online proctoring tools in the course notes, welcome letter, syllabus, and/or within the instructions of quizzes on Canvas. If you find you're taking a course that requires one of these tools, check out our student guides for support.

Respondus Student Guide

Explore our FAQ for students taking a course which requires Respondus LockDown Browser and/or Monitor during exams:

Respondus is a unique browser that students download and use only when taking quizzes that require it. Your instructor will identify settings appropriate for your exam. Optional settings include:

  • Limited Activity: During exams, the Respondus LockDown Browser may limit your ability to perform some functions. For example, it may block your ability to open new tabs/windows, copy and paste, and print.
  • Recording Options: Your instructor may opt to record video, audio, web traffic, and your screen during exams using Respondus Monitor.
  • Verification Options: Before beginning an exam, Respondus may prompt an ID check, signature verification, or room scan.

Not all instructors use all of these settings. Before beginning a quiz, you'll be able to review which settings your instructor has chosen and will be prompted to ensure all settings are working.

To use Respondus, you'll typically need:

  • A laptop or desktop computer, with a working web cam and microphone if your instructor uses the Monitor feature
  • To install the Respondus browser. The unique link to download the browser will be provided within Canvas before you take your first quiz. The LockDown Browser only needs to be installed once per computer/device. It will start automatically from that point forward when a test requires it.
  • To know your Canvas username (W#) and password, as you'll need it when you use the Respondus browser to log in and begin your quiz. (You won't be able to use a saved password you may have in the preferred browser you typically use.) If needed, learn how to reset your Canvas password. A link to reset your password will be sent to the email associated with your Canvas account, typically your LPC Zonemail.
  • A quiet area with internet access to take your exam. Unless your instructor provides different instructions, it's generally best to clear your area of all external materials, like your phone, books, papers, and other devices.

If you don't have the equipment you need, you are welcome to check out technology from the LPC Library. 

If you don't want to install Respondus on your personal device or don't have a space you are comfortable recording, you are welcome to come to campus to take your quiz. LPC's Computer Center offers a comfortable space to take exams, and has Respondus pre-installed for your convenience.

Respondus offers dedicated support for test-takers. Options include:

  • Clicking Help Center in the toolbar when beginning a quiz that requires Respondus. You'll be able to use the System & Network Check and Webcam Check (if required) to troubleshoot issues before beginning your quiz.
  • FAQs in the Respondus Student Support Center.
  • Submit a Respondus Support Ticket.

Have a question not answered here?

Proctorio Student Guide

Explore our FAQ for students taking a course which requires Proctorio (Secure Exam Proctor) during exams:

Proctorio is a browser extension that applies settings your instructor identified to create a secure environment while you are taking a quiz. Optional settings include:

  • Lock Down Options: During exams, Proctorio may limit your ability to perform some functions. For example, it may block your ability to open new tabs/windows, copy and paste, and print.
  • Recording Options: Your instructor may opt to record video, audio, web traffic, and your screen during exams.
  • Verification Options: Before beginning an exam, Proctorio may prompt an ID check, signature verification, or room scan.

Not all instructors use all of these settings. Before beginning a quiz, you'll be able to review which settings your instructor has chosen and will be prompted to ensure all settings are working.

To use Proctorio, you'll typically need:

  • A laptop or desktop computer with a working web cam and microphone. (Proctorio won't work on your mobile device.)
  • To install the Proctorio browser extension on a supported browser (Microsoft Edge, Google Chrome, Opera, or Brave).
  • A quiet area with internet access to take your exam. Unless your instructor provides different instructions, it's generally best to clear your area of all external materials, like your phone, books, papers, and other devices.

If you don't have the equipment you need, you are welcome to check out technology from the LPC Library. 

If you don't want to install Proctorio on your personal device or don't have a space you are comfortable recording, you are welcome to come to campus to take your quiz. LPC's Computer Center offers a comfortable space to take exams, and has Proctorio pre-installed for your convenience.

Proctorio offers 24-7 support for test-takers. Options include:

Have a question not answered here?

Student Resources

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