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Online Proctoring - Proctorio FAQs

What is Proctorio?

Proctorio is an online proctoring tool integrated into Canvas quizzes that some instructors use to help maintain the academic integrity of online exams. Instructors typically let students know when they'll be using Proctorio in the course notes on the class schedule, in their syllabus, and within the instructions of quizzes on Canvas.

If you'll be taking quizzes with Proctorio, you'll find resources here to help.

How does Proctorio work?

Proctorio is a browser extension that applies settings your instructor identified to create a secure environment while you are taking an exam. Optional settings include:

  • Lock Down Options: During exams, Proctorio may limit your ability to perform some functions. For example, it may block your ability to open new tabs/windows, copy and paste, and print.
  • Recording Options: Your instructor may opt to record video, audio, web traffic, and your screen during exams.
  • Verification Options: Before beginning an exam, Proctorio may prompt an ID check, signature verification, or room scan.
  • Advanced Options: Proctorio has additional advanced settings, like the ability to force full-screen mode during exams or flag instructors about behaviors that may warrant review.  

Not all instructors use all of these settings. You'll be able to see which settings your instructor has chosen and will be prompted to ensure all settings are working before beginning your quiz.

How can I prepare for Proctorio?

To use Proctorio, you'll typically need:

  • A laptop or desktop computer with a working web cam and microphone. (Proctorio won't work on your mobile device.)
  • To install the Proctorio browser extension on a supported browser (Microsoft Edge, Google Chrome, Opera, or Brave).
  • A quiet area with internet access to take your exam.

If you don't have the equipment you need, you are welcome to check out technology from the LPC Library. You can borrow a laptop or hotspot for the term.

If you don't want to install Proctorio on your personal device, you are welcome to come to campus to take your quiz. LPC's Computer Center offers a comfortable space to take exams, and has Proctorio pre-installed for your convenience.

What if I need help?

Proctorio offers 24-7 support for test-takers. Options include:

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