Privacy Statement

When students use educational technology like Canvas, Zoom, Turnitin, or Respondus, the systems may collect or generate information needed to operate, support, and secure the service.

Depending on the technology and how it is used, this information may include details like:

• Student name, W number, and/or Zonemail address
• Login dates and times
• IP address and approximate location derived from it
• Device, browser, and operating-system information
• Pages, files, or course areas accessed
• Assignment or quiz submissions and uploaded files
• Discussion posts, messages, chats, and other communications
• Meeting participation and attendance information
• Technical-support requests and related communications
• Security, error, and system-performance logs

Certain services may also process audio, video, screen activity, or information about a student’s testing environment. These practices are most likely to occur when video conferencing (Zoom) or online-proctoring tools (Proctorio or Respondus) are used.

Not every technology collects every type of information listed above.

Student information may be used for legitimate educational and institutional purposes, such as:

• Create and maintain student accounts.
• Authenticate users and prevent unauthorized access.
• Deliver courses, instruction, advising, and student services.
• Facilitate communication between students, instructors, and college personnel.
• Receive, evaluate, and provide feedback on student work.
• Document attendance and participation.
• Support academic-integrity processes.
• Provide accessibility features and approved accommodations.
• Diagnose technical problems and provide user support.
• Maintain system security, availability, and performance.
• Conduct accreditation, auditing, and program evaluation as permitted by law.
• Comply with legal, regulatory, or reporting requirements.

Educational technologies are not intended to collect more student information than is reasonably necessary for the service or educational activity.

Access to student information is limited based on assigned responsibilities, legitimate educational interests, contractual requirements, and applicable law.

Depending on the service and purpose, users may include authorized personnel such as:

• Instructors and instructional assistants supporting a student’s course
• Accessibility and disability support personnel
• Technical support staff
• Course evaluators or accreditation personnel
• Approved service providers performing functions for the District

Access is limited to the information reasonably needed to perform an assigned educational, operational, legal, or support function. 

For example, in Canvas:

In order to effectively deliver instruction, communicate with students, determine attendance, and provide feedback, instructors may view information like:

• Student names and W numbers for students in their courses
• Assignment submissions and quiz responses
• Discussion posts and course messages
• Dates and times when students access parts of a course

But students see more limited information about their classmates. For example, students may see names, discussion posts, group contributions, or other content classmates intentionally share in collaborative course areas. Student W numbers and private records like grades are not visible to classmates.

Others may temporarily access information on Canvas. For example, evaluators may be granted limited access to conduct faculty evaluations, or Canvas administrators may access user information to provide technical support.

The District does not sell student education records, and approved service providers are expected to use student information only to provide contracted services permitted by applicable law and District agreements.

The following links provide information about educational technologies commonly used by Las Positas College students:

• Canvas (Instructure) Privacy Policy
• Hypothesis Privacy Policy
• Nectir Privacy Notice
• Playlab Privacy and Security
• Proctorio Privacy Policy
• Pronto Privacy Policy
• Respondus Privacy Policy
• Turnitin Privacy Policy
• Zoom Privacy Statement

Note: a vendor’s general privacy policy may describe products, features, or data practices that are not used by the District. District contracts and/or technology configurations may place additional limits on how student information is processed.

Not all technologies are used for teaching and learning in every course, and this list may not include every technology used in every course. Students should review course information and contact their instructor when they have questions about an additional tool.

• After logging into Canvas for the first time with your unique student ID (W#) and password, you should change your Canvas password. Check out our tips for choosing a strong password.
• Do not reuse your college passwords on other websites.
• Never share your passwords or authentication codes.
• Do not provide college account access to another person, chatbot, artificial intelligence tool, browser extension, or automated service.
• Use only official college login pages.
• If you think your password has been compromised, reset your password.

• Use your college-provided Zonemail account or Canvas Inbox when communicating with instructors or college personnel about education records.
• Verify the recipient before sending sensitive information.
• Do not upload confidential college records, classmates’ information, or restricted course content to unapproved artificial intelligence systems or other outside services.
• Be cautious about disclosing personal information in discussion boards, shared documents, chats, recordings, and group activities.
• Forwarding Zonemail or adding a personal email account to Canvas may increase privacy and security risks. If the personal account is compromised, college communications and education-record information may also be exposed.

• Do not allow a shared browser to save your password.
• Be cautious about downloading files containing personal information on shared devices.
• Sign out of MyPortal, Canvas, Zonemail, and other services after using a shared or public computer.
• Close all browser windows when you finish.

Contact Admissions and Records for questions about:

• Accessing or correcting educational records
• FERPA rights and consent
• Official student-record procedures

Contact Information Technology Services for questions/concerns about:

• Passwords and multifactor authentication
• Suspicious account activity
• Suspected phishing messages
• MyPortal, Zonemail, or network access

Contact LPC's Computer Center for questions about:

• Canvas access/login help
• Technology privacy questions related to a course
• Technical help with an educational technology like Canvas, Zoom, Respondus, or Turnitin