Counseling and various counselors at LPC.

Welcome to Online Counseling!

Online Counseling is an Email-Based service available to Las Positas students who live too far away from campus to meet with a counselor in person, including students taking online courses.

This service is for Currently Enrolled/Registered Students (students with a W#):

Follow STEPS 1, 2 and 3 found at the bottom of each page
to access the E-Counselor

NOTE: If this is your first time in college we ask that your online orientation and in-person assessment test be completed prior to using online counseling.

Online counseling provides the following services:

  • Information regarding Las Positas Classes, programs and services
  • Transferability and equivalency (course to course agreements) agreements between Las Positas College and four year colleges
  • College procedures and academic policies
  • Certificate, degree, general education, major and transfer requirement questions
  • Progress toward completing an academic goal for (for accurate assessment of student progress, any transcripts from other colleges attended should be on file with Admissions and Records)
  • Career counseling, resources and information
  • How to register, add and drop classes
  • Course selection
  • Course prerequisites/co-requisites clearance procedures
  • Steps for new college students
  • Interpreting assessment results (we encourage all students to complete their math/english assessment test so that your goal is established clearly)
  • Questions about probation status
  • Questions about CSU’S, UC’S and AA/AS degree applications & deadline dates
  • Referral to campus and community resources
  • Information and guidance to Re-Entry students (students returning to school after an extended break in their education)
  • General questions, non-urgent matters

Online counseling services are NOT available for:

  • Community members (please use the email link on the right hand side of the counseling home page to send an email to the counseling front desk, who will then direct your email to the appropriate counseling faculty)
  • Personal counseling or crisis counseling
  • Transcript reviews
  • Academic probation, dismissal or readmission counseling
  • Prerequisite clearance and eligibility for classes
  • Transfer Admission Guarantees (TAG)
  • Student Educational Plans (comprehensive SEP)
  • Admissions and records inquiries
  • Financial Aid inquiries

Online Counseling Response Time:

  • Online counseling is available during the fall and spring semesters, Mondays - Thursdays only.
  • Most questions will be responded to within 3 business days (excluding holidays). During periods of heavy enrollment a response may take longer
  • Counselors are NOT available during the first and last week of the semester due to high demand with registration.
  • Online counseling will NOT be available during semester breaks or campus holidays.
  • If you do not receive a response, check your spam filter and make sure it allows messages from the domain
  • If your question is too detailed or complex to be answered online, you may receive a message recommending that you see a counselor for in person assistance
  • Keep in mind that Online Counseling can save you time, but it does NOT take the place of seeing a counselor in person.

Returning Students/Community Members:
You may submit an inquiry via email to our front desk staff who will assist you as best they can:


Please be aware that due to the nature of the technology we are using, there can be no assurance of confidentiality when using this online service. It should also be noted that due to changes in college requirements and policies, all replies are to be used as advisory and informational only and will not constitute an official determination. Information provided by counselors and/or paraprofessional staff is subject to the limitations of current and available material. The final responsibility for successfully achieving an educational goal rests with the student. Information on-line is designed to be helpful; however, this information changes frequently. It is recommended that students consult catalogs, counselors, departments and universities to confirm an educational plan.

Click here to return to the Counseling Home Page

Step 1: Review the Frequently Asked Questions

Counseling Office

Building 1600
First Floor
Room 1616

NEW Priority
Registration Info

If you are a returning student, a potential student or a community member please follow this link for further assistance



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Page last modified: August 29, 2016