Online College Resources for Students
We have attempted to collect all of the possible help you might need on this resource page. This includes not only technical help, but also academic, and other help with issues of concern to students. If you are new to online learning, watch the video titled What Do We Mean When We Say Online Environment?
The Tutorial Center (Building 2400, Room 2401) welcomes any student in need of access to free Wi-Fi or study space. The hours of operation are Mondays and Wednesdays 10:00 a.m. to 5:00 p.m. The Center can accommodate up to 25 students on a first-come, first-served basis. See how many seats are available using a real-time tracker on our website. All students will be asked to follow the Alameda County Health Guidelines posted on campus. Tutorial Services may only be accessed online.
Computer Center - Online
The college’s Computer Center is an excellent resource for students to get help with assignments, technology questions, or Canvas. This is an online open Computer lab with Instructional Assistants on duty during business hours to answer your questions. Business hours are Monday-Thursday, 8:00 AM-8:00 PM, and Friday 8:00 AM - 3:00 PM. Go to Computer Center site.
Online Learning Web Site
This site contains important information for LPC online students, including links to FAQs and the college's Privacy Statement. Go to the Online Learning Home Page.
Canvas Technical Support
If you need technical support with Canvas, call their toll-free support, available 24 hours a day, 7 days a week, through December 31, 2020. Students Canvas Support Number: 1-844-600-4956.
Beginning January 1, 2021, student support from through Canvas will be changing. Phone support will be discontinued. However, you will have access to a new “self-service” support page by clicking Help in the global navigation menu. On the page, in addition to 24x7 live chat for students, there will be 24x7 email support. The self-service page will be powered by LPC’s Knowledge Base that will give students answers to popular college-specific questions.
LPC's Tutorial Center has tutors who provide live help in a variety of subjects, including Reading and Writing (RAW). Online tutors in the Tutorial Center are available only during the fall and spring semesters. View more information on the Tutorial Center's online tutoring efforts.
LPC offers a host of services intended to support you and help you reach your educational goals. The college's Student Services site links to all of these Programs & Services, including: Admissions & Records, Assessment Center, CalWORKs, CARE, Career & Employment Center, Commencement, Community Education, Counseling, Disability Resource Center, Engineering Tech, EOPS, Financial Aid, Hispanic Serving Institution Grant, International Students Program, Orientation, Outreach, Puente Project, Student Discipline, Student Equity Program, Student Grievance, Student Health & Wellness Center, Student Life, Student Success & Support, Title IX, Transfer Center, Umoja, Veteran’s First, and the Welcome Center. Go to the Student Services site.
Student Health Center
The Student Health Center is not currently open, however, there are many resources available to you for medical or counseling needs. To see these services, Go to the Student Health Center site.
Currently due to the COVID-19 Shelter In Place, all of our counseling services have been moved remotely and are available through Cranium Cafe by ConexED: online, chat, phone, or email. Visit the Counseling website for more information.
Disabled Students Programs and Services (DSPS)
At LPC, students with physical, communication, learning, and psychological disabilities receive help to increase their access to classes, campus facilities, and all educational services. This help is provided through the Disability Resource Center (DRC). Go to the DRC web site.
The library site has lots of resources to help with any research needs. In particular, there are databases that are available to you whether you are on campus or not. If you want to chat live with a librarian, there is a handy Ask a Librarian feature. Go to the library site or ;check out their building closure services here.
Citation, Plagiarism, and Academic Integrity
- The English department has a great presentation that explains plagiarism here.
- The Reading and Writing center and the Library offer useful information on how to learn to properly cite source material. Go to the RAW center's citation information page.
- Turnitin is an anti-plagiarism service integrated into Canvas that checks student papers against public web sites, academic databases, and previously submitted student papers to Turnitin. View Turnitin's user guide for students.
- Proctorio is a remote proctoring tool integrated into Canvas quizzes that helps maintain the academic integrity of online exams. View LPC student information about Proctorio.
Reading & Writing (RAW) Center
Online reading and writing assignment help from live tutors. For more information and to see the tutoring schedule Go to the RAW Center site.
At Las Positas, we are dedicated to providing you with the best academic opportunities so you can achieve your learning goals. Beginning Fall 2019, students are encouraged to enroll directly into a transfer-level course. Students should consider their academic goal, past achievements, and experiences. We have a math course and support options for every learner! Our Associate Degree- and Foundational-Level courses are offered for credit and tuition-free. We offer Math Jam Bootcamp and Concurrent Support courses during the semester to support your learning needs, from Prealgebra to Calculus III, so you can enroll in confidence! We want to make sure your precious time is streamlined and productive.
Cengage MindTap Technical Support
Pearson MyLab Technical Support
Go to the support page for publisher Pearson. Pearson products include MyLab and Mastering materials.
California Community Colleges State Chancellor’s Office - Student Resources
The State Chancellor's Office is committed to providing resources to support individual community colleges and their students who are now working in a whole new way - online only. Some common questions are answered at the link below. Keep checking the site as it is updated daily. Go to the State Chancellor’s Office Student Resource Page.