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Learn more about COVID-19 updates and safety measures.

Financial Aid
Financial Aid Banner.
  1. Las Positas College
  2. Financial Aid
  3. Cranium Cafe Assistance

Financial Aid

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Financial Aid Cranium Cafe

Financial Aid Staff are available to answer questions during online drop-in times.  

Online Café Hours

Available times (subject to change):

Monday 10am – 12pm

Tuesday 10am – 12pm and 5pm – 7pm

Wednesday 1pm – 3pm

Thursday 10am – 12pm

Friday 10am - 12pm

You may phone the staff member on duty directly, or use online videochat through Cranium Café. If you call us, we can only answer general questions. We must see your face and your LPC/Chabot Student ID card for us to answer specific questions about your account.

Please have your W number available and a photo ID ready to show the advisor.

 http://www.clpccd.org/tech/documents/Zonemail_Direct_Access2011.pdf - how to access your LPC Zonemail 'email' account

How to Chat with Staff

If you are unable to connect with a staff member, please call that staff member directly. (Phone number is listed on their contact card)

 Please Note:

  • Please use the latest version of Chrome, Firefox, Apple Safari, or MS Edge as your internet browser.  Clear your history data (cached images & files).
  • Make sure your device has a webcam and microphone (phones are acceptable).
  • Click on “Chat with Staff” to enter the lobby.
  • Click on "Agree" after reading the Informed Consent Statement.
  • Click on the Canvas icon to log in using your Canvas sign on (if you have one). Otherwise, log in using Gmail or create an account through the Guest option.
  • Once logged in, the staff member will allow you to ENTER MEETING to start your session. Please have your W number available and a photo ID ready to show the advisor.
  • To end the session, click on Exit Meeting and log out.

Note: Students are seen on a first-come, first-served basis. If students do not have access to a computer or have technical issues, then a staff member will ask for the student's phone number to provide basic advising by phone.
Please keep in mind, we cannot give you any details about your account over the phone. If you would like details about your account, email us from your Zonemail 'email' account and include your W number Student ID.

Technical Support

  • Test out your internet connection, webcam, and audio
  • Troubleshooting for iPhone & iPad IOS Applications, and unblocking macOS browser camera/mic access

Help Center

Student self-paced training

Do you need assistance with your FAFSA or CADAA?

FAFSA/CADAA online Workshops coming soon.

  

Chat with Staff  

*************************

FA Application Assistance   

Video chat with Financial Aid on Cranium Cafe

Financial Aid Office

Las Positas College
3000 Campus Hill Drive
Building 1600, Room 1650
Livermore, CA 94551
  (925) 424-1580
Fax: (925) 449-6038
  lpcfinaid@laspositascollege.edu

_________________

Drop-in Business Hours

Monday
9:00 am – 5:00 pm
Tuesday
9:00 am – 7:00 pm
Wednesday
9:00 am – 5:00 pm
Thursday
9:00 am – 5:00 pm
Friday
9:00 am – 1:00 pm

Cranium Café - Speak to an advisor Online

Monday
10:00 am – 12:00 pm
Tuesday
10:00 am – 12:00 pm and        5:00 pm - 7:00 pm
Wednesday
  1:00 pm – 3:00 pm
Thursday
10:00 am – 12:00 pm
Friday
10:00 am – 12:00 pm


Please Note: We have an after-hours DROPBOX located in the hallway between the Admissions and Financial Aid Offices, for your convenience.

Federal School Code
030357

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Las Positas College

3000 Campus Hill Drive
Livermore, CA 94551
(925) 424-1000

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Chabot-Las Positas Community College District
7600 Dublin Boulevard, 3rd Floor
Dublin, CA 94568
(925) 485-5208
Chabot College
25555 Hesperian Boulevard
Hayward, CA 94545
(510) 723-6600
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