Online Learning FAQs
General questions about online courses
- How do online courses work?
- So are online courses self-paced?
- Do all online courses look and work the same?
- Will I ever have to physically come to LPC?
- How do I register for an online course?
- How do I log into Blackboard?
- How do I log into Canvas?
- What if I forgot my password?
- I logged in, but I can't enter my class. What's up with that?
- I added a class after the class officially started. When can I log in?
- What if I forget my W number and can't log in?
- What is my email address for my course(s)?
- How do I access emails sent to me through my course(s)?
- What will my college email address (Zonemail) be?
- How can I change my Zonemail address to my private account?
- How can I automatically forward emails sent to me through a course to my private account?
- Can I access my college email account without logging into The Zone?
- Does it matter if I use a Windows-based computer or a Mac?
- Is there a preferred browser to use for my course?
- Does it matter which word processing program I use for writing assignments?
- How should I name the files that I will submit in my course?
- What are the technical requirements for taking an online course?
An online course brings LPC to you through your computer or mobile device. Class sessions, course materials, exercises, and even field trips are accessible any time and any day convenient to you. All of your coursework, including discussions, groupwork, and writing assignments, is done electronically. You simply log into your course through a web browser, and you're in class.
No, most are not. Depending on the instructor, you will have assignments that require you to communicate with other students just as you would in a face-to-face course. Most online courses require you to adhere to due dates for assignments, quizzes, tests, etc. If you register for an online course, expect to finish the course on the instructor's timeline, not yours.
No. Instructors have complete control over the design and organization of their courses. Just as instructors individualize face-to-face courses, they tend to do the same for online courses. Make sure you familiarize yourself with the course early in the semester in order to become comfortable with navigating to important materials. Also keep in mind that most instructors are not online all day and might not reply to your questions right away. Check the syllabus to see if your instructor details his or her response policy.
Most likely not. Most instructors of online courses have you do all of the work online. There might be some, though, that will hold the first class meeting on campus. If you enroll in a hybrid course, you will have class meetings.
Just click Register to register online.
If you have forgotten your password, click the Forgot Password link on the login page.
Your instructor has not made the class available yet. Once the instructor does this -- typically by the first day of classes -- you will be able to access it.
You should be able to log in the morning after you registered for the class.
If you happen to forget or misplace your W number, you can always obtain it by logging into CLASS-Web with your old Student ID number and clicking the “What is my W ID?” link.
All students have college email addresses (Zonemail) that get automatically inputted into their courses. You can change your default email address in CLASS-Web, or you can set up forwarding of incoming emails from Zonemail to your private email account. Learn how to do this.
Log into Zonemail. If you set up forwarding or changed your default email address in CLASS-Web, check your private email account.
Simply update your email address for Blackboard/Canvas in CLASS-Web. Click to find out how.
No. However, it might if you are taking a specific type of computer course. Check with the instructor of the course if you are unsure.
All browsers should work, but there is no perfect browser. You might want to begin with Firefox or Chrome. Either way, make sure you have multiple browsers installed because if something doesn't work in one browser, it should work in the other.
This depends on your instructor. If your instructor insists that students submit assignments in Microsoft Word, for example, you will have to do so. If you do not have Word, you can use Google Docs, which comes with your Zonemail account, to create your file. When finished, download it as a Word document before uploading it into your course. Of course, your instructor might insist that you upload other types of files.
You should name the files the way your instructor wants them named. Regardless, before you upload a file into your couse, make sure that the file name does not include special characters (!@#$%&*). It's good practice to separate words with underscores ( _ ).
What are the technical requirements for taking an online course?
Just click Technical Requirements to find out.